bonsai is built for freelancers and agencies who want to stop duct-taping their workflow together. it covers the basics like contracts, invoices, and time tracking, but also throws in proposals, forms, and even light bookkeeping. the client portal is clean, and tracking tasks is straightforward. it’s not perfect, but it’s easy to use and actually designed for people running a service-based business. support is solid, and the team seems to really care. if you’re tired of juggling five different tools, this one’s worth checking out.