canva is one of those tools almost everyone has used at some point. it makes graphic design super accessible from social posts to album covers to pitch decks. tons of templates, drag-and-drop everything, and it works great for quick visuals. that said, not everything runs smooth. pdf merging glitches, uploads distort, and some features you’d expect from the paid plan feel unfinished. the free version still gets the job done for light use. customer support, though? surprisingly solid. they refunded a pro subscription with no hassle, which definitely earns points.